Trying to make amends...poorly
US Airways has attempted to make amends by refunding the amount we paid to US Airways for my wife's ticket for the flight from Indianapolis to San Antonio. They also sent us a check for the difference between the US Airways cost of this leg and the cost of the American Airlines ticket we had to purchase. So we have been compensated for having to buy the American Airlines ticket. They also sent us two e-vouchers worth $300 each for future flights on US Airways. We have not yet used these vouchers and have seriously mixed feelings about flying their airline again even if it is on their dime. I get the feeling they are just trying to pacify an upset customer rather than fix their business.
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On May 9, 2011, Tracy Reed said:
We never used the vouchers. They expired unused. I'll never fly US Airways again! Almost two years later and still steamed!
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Latest blog entries
- Still avoiding US Airways 2 months, 1 week ago.
- US Air monkeying with Dividend Miles again 6 months, 1 week ago.
- US Airways 6th most hated company in US! 7 months, 3 weeks ago.
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Latest links
- US Airways fined $45k for violating rules 8 months, 3 weeks ago.
- US Airways lands lowest satisfaction ratings in flier survey 9 months, 2 weeks ago.
- USAirSucks.COM 9 months, 4 weeks ago.
- US Airways 5th meanest airline 1 year, 3 months ago.
- Survivor Star Jerri Manthey Gets Mad At U.S. Airways 1 year, 11 months ago.
BUMPER STICKERS!
Yes, I really do have bumper stickers just like this. I am giving them away FREE! Email your snail-mail address to stranded@usairsucks.org and I will mail you a bumper sticker.